Frequently Asked Questions
Everything you need to know about your Venderby's shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 14-day return window from the day you receive your package. Items must be in their original condition, unworn, and with all tags attached.
How do I find the right size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for our tailored trousers and sizing down for our oversized collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Klarna for flexible 'buy now, pay later' options.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 30 minutes of placement by contacting our customer support team.
Do you ship internationally?
Yes, Venderby's ships worldwide. Shipping costs and local customs duties are calculated at checkout based on your specific destination.